Accessibility

Statement on digital accessibility

As a people-driven company, diversity, equal opportunities, inclusion & belonging are very important to us.

Promoting inclusion and making our digital offerings accessible to everyone has long been part of our corporate culture.

With the Accessibility Strengthening Act (BFSG), it is now also legally mandated. We have taken numerous measures to design our digital services, which fall under the scope of the BFSG, so that they comply with the legal requirements.
 
Based on the Web Content Accessibility Guidelines (WCAG), we have adapted our online services for private customers to ensure they are easily accessible. We are continuously working to improve our customers' experience with our digital offerings.

 

Accessibility on our websites

See

Have you encountered a barrier in our digital services for private customers? Are you unable to adequately perceive, operate, or understand something on our websites or mobile application? Then please report your barrier to us.

Please note: We will not process requests unrelated to digital accessibility. For information on other matters, please contact our customer service .

 

Competent market surveillance authority

MLBF (under construction)
c/o Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Telephone: (0391) 567 6970
Email: MLBF@ms.sachsen-anhalt.de